TERMS AND CONDITIONS

These Terms and Conditions detemrine the terms and conditions of any medical package you purchase from Grand Health Point.

Please read carefully these Terms and Conditions and the documents listed below. By accepting our terms and conditions, you agree to be bound by and adhere to these Terms and Conditions.

Grand Health Point reserves the right to change and amend the Terms and Conditions without prior notice.

DEFINITIONS

Treatment Provider: Any physician or healthcare provider who will provide the treatment.

Health Package: Treatment package that can include treatment, accommodation, transfer and hospitality services according to the patient's preference.

Treatment: Medical treatment to be performed at a preferred treatment provider.

OBLIGATIONS AND LIABILITIES OF GRAND HEALTH POINT

Grand Health Point is responsible for organizing your medical treatment with your preferred treatment provider, including organizing your accommodation and airport transfers. Your treatment provider is the only responsible party for your treatment. You agree that you will not hold Grand Health Point responsible for any treatment you may have at the Treatment Provider.

Your medical package is presented with an exchange of imagining and test results. This may therefore change during the physical exam with your treatment provider.

By accepting these terms and conditions, you agree that you will not hold Grand Health Point liable for any misconduct by your treatment provider.

Before starting your trip, Grand Health Point will send you the necessary information about your medical package, which includes the following information:

  • Treatment Provider Name and Contact Information
  • Hotel name and contact information (if included in the health package)
  • Host's name and contact information (if included in the health package)
  • Driver's name and contact information (if included in the health package)
  • Date and Time of Treatment

Grand Health Point is not responsible for the services provided by third parties such as hotels and transfer companies. Grand Health Point is responsible for organizing these services.

OTHER PARTY'S RESPONSIBILITIES

By accepting these terms and conditions, you agree to share any information regarding your medical condition.

You are responsible for providing the appropriate information about your medical condition to provide you with the correct treatment plan.

It is your responsibility to prepare travel documents such as passports, visas related to your treatment offered by the treatment provider. Grand Health Point is not responsible for arranging your trip to Turkey for your treatment.

By accepting these terms and conditions, you authorize Grand Health Point to obtain your medical records from your treatment provider and retain them in case of needed.

In order to receive treatment from Grand Health Point's treatment provider, you must make a deposit payment to Grand Health Point before starting your journey and complete the full payment prior to your treatment. Any treatment shall not be received until you complete your payment.

It is your responsibility to add any insurance to your health package.

ANNULMENT

You can annul your treatment at any time. In case of cancellation, administrative expenses shall be deducted and refunded to you at the beginning of the month following your cancellation. If you cancel less than 1 month before your transaction, your deposit shall not be refunded. In addition, if you cancel your treatment after sending your flight ticket, your deposit shall not be refunded. If you take advantage of a special offer, your deposit shall not be refunded in any way.

PRIVACY

Grand Health Point is responsible for keeping your personal information confidential.

By accepting these terms and conditions, you allow Grand Health Point to use before and after photos of your treatment areas unless you notify us in advance.

JURISDICTION

In disputes that may arise hereby with this agreement, the Parties accept the authority of Izmir Courts and Enforcement Offices.